Ordering Matching Items
and
Special Requests
and
Special Requests
We make every attempt to have reserve rough gem material
to create additional pieces to match your previously
purchased items. However, occasionally this is not possible,
due to rarity or uniqueness of the rough.
How we best match...
We either receive an accurate image depicting the item and
it's characteristics, (COLOR and SIZE, etc.) or as in most
cases we send you an email image of the stones or even a
choice of stones for your approval.
to create additional pieces to match your previously
purchased items. However, occasionally this is not possible,
due to rarity or uniqueness of the rough.
How we best match...
We either receive an accurate image depicting the item and
it's characteristics, (COLOR and SIZE, etc.) or as in most
cases we send you an email image of the stones or even a
choice of stones for your approval.
We Service What We Sell!
If you bought it from us in most cases we'll service,
repair or replace the item at our discretion.
If the item is not covered by Warranty there will be
repair charges.
If the item is of a sentimental nature we must know in
advance or at time of receipt.
All shipping charges will be paid by the customer.
If you bought it from us in most cases we'll service,
repair or replace the item at our discretion.
If the item is not covered by Warranty there will be
repair charges.
If the item is of a sentimental nature we must know in
advance or at time of receipt.
All shipping charges will be paid by the customer.
Note
Due to the nature of the wide range of manufacturing skills we provide and
scheduled show and travel dates,
We do not repair jewelry not purchased from us.
Due to the nature of the wide range of manufacturing skills we provide and
scheduled show and travel dates,
We do not repair jewelry not purchased from us.
Special Orders & Repairs
Scott Isslieb,
Graduate Gemologist
P.O. Box 30474
Little Rock, AR., 72260
501.952.5472
Graduate Gemologist
P.O. Box 30474
Little Rock, AR., 72260
501.952.5472
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